The public service record

Compare documented responses, promises, and resident-verified outcomes. Every measure links to its supporting cases.

RankPerson / officeVerified fix rateCases / verifiedAnswered / finalizedDue / kept
Loading public records

Compare similar roles and workloads. A small sample is shown as a small sample; missing data stays unknown. Office outcomes do not establish individual causation.

Busy or unanswered calls do not establish that a person blocked calls. Browser conversations are excluded from phone metrics.

How the measures are calculated